Innovate
beyond boundaries

Pushing past limitations to create bold solutions. Discover how we’re reimagining what’s possible through creativity, collaboration, and forward-thinking action.

“Every system is perfectly designed to get the results it gets!”

-Institute for Healthcare Improvement

Five Lanes Technical Assistance Center

Five Lanes Crisis Partners provides hands-on technical assistance across five critical domains: system design, technology infrastructure, sustainable funding, workforce integration, and operational performance. From strategy to implementation, we equip states and communities with the tools, insights, and support to build crisis systems that work from day one.

  • Policies and Procedures
  • Program Descriptions
  • Workflow Mapping Tools
  • First Responder Coordination
  • Implementation Guides
  • Transfer of Services Guides
  • Crisis Learning Academy
  • Stakeholder Engagement
  • Marketing Plans
  • GeoLocation Analysis
  • Integrated Crisis Tech Platform
  • Call Center, Mobile Dispatch, Geo-Intelligence,
    Bed Registry, Real-Time Dashboards
  • Data Collection and Reporting Templates
  • Financial Performance Dashboard Recommendations
  • Crisis Capacity Calculator
  • Key Performance Indicator Guides
  • Braided Financial Sustainability
  • Medicaid Guidance
  • Budget Development Worksheets and Models
  • Billing Compliance Documentation Guides
  • Parity Documents
  • Job Descriptions
  • Staffing Models and Patterns
  • Workforce Wellness
  • Staff Onboarding and Training Manuals
  • Peer Support Courses
  • Advanced Peer Courses
  • Cultural Competency Plans
  • Curriculum Development
  • Crisis Care Courses
  • Extended Learning Institute (ELI)
  • Debrief Plans
  • Clinical Documentation Templates
  • Assessment and Screening Tool Kits
  • Safety Tools and Risk Management Plans
  • Formularies
  • Quality Assistance Audit Tools
  • Monitoring
  • Satisfaction Survey Instruments
  • Floorplan and Design Advising
  • Furniture, Fixture and Equipment Guides
  • Environmental Assessment Checklists
  • Therapeutic Environment Design Guidelines
  • Site Tours and Immersion Experiences

Training

Empowering individuals and teams through engaging, skills-based learning experiences designed to foster growth, confidence, and measurable impact.

Consulting expertise

Empowering individuals and teams through engaging, skills-based learning experiences designed to foster growth, confidence, and measurable impact.

Reach

Discover where our work is making a difference. This interactive map shows the communities we have supported and the regions impacted by our services.

Team

Meet the people behind our mission. This section introduces the dedicated professionals driving our work and supporting the communities we serve.

Aaron Foster, MA, LAC, CRC, CRSS

VP Peer & Crisis Program Devel. and Training of RI

Chuck Browning, MD

CEO of BHL, CMO of Strategy of RI

David Covington

CEO/President of RI, Managing Partner/Cofounder of BHL

Andrea Corley

Sr. Director of Crisis Services of BHL

John Draper, Ph.D.

President of Research, Development, and Government Solutions of BHL

Jonah Sharkey, CPSS, M.ED

Manager E-Learning and Development of RI

Kristen Ellis, MS, LMFT

Senior Director, Consulting Operations of RI

Marie Eddy

Project Manager of RI

Megan Gleason

Director Mobile Crisis Response of BHL

Paul Galdys, MBA, CPRP

Executive Principal Consultant of RI

Shirley Miles, BS, CPSS

Learning Management System Administrator of RI

Publications
& Videos

Explore insights, stories, and expertise through our collection of articles, reports, and videos. Stay informed and inspired by the work we do and the voices we amplify.

Videos

The Recovery Innovations Child and Youth Crisis Care Center of Excellence

Many communities fail to offer immediate access to mental health and/or substance use care for children and youth experiencing acute needs; resulting in psychiatric boarding (waiting for care) in hospital emergency departments that extends hours, and often days, before receiving care that aligns with the family’s unique needs. And youth crisis care!

Get in touch